Building care teams around loved ones.

Our mission is to help families coordinate care for loved ones and to help care providers collaborate with each other in a time‑saving, cost‑efficient manner… all on our secure, state‑of‑the‑art, cloud‑based platform.

Our Team

Aparna Rao

Founder, CEO

Dr. Aparna Rao is a Harvard-trained neuropsychologist and seasoned business woman. Following a successful business career that included the Boston Consulting Group and Bank of America, she turned to her passion of working with children and adults in need of supports and services.


She taught at a school, pursued courses in creative arts therapy and went on to establish a successful private practice in pediatric neuropsychology. Driven by the lack of integrated care for her clients and limited connectivity among allied health professionals, Dr. Rao founded eCare Vault: a  privacy-compliant collaboration platform that builds virtual care teams, organizes documents and connects team members via discussion boards in real time.  By virtually connecting allied health professionals to caregivers and other team members in the education and health arenas, eCare Vault saves triage time, boosts productivity, builds long-term relationships and enhances health and education outcomes.

Quinton Zondervan

Chief Technology Officer

Quinton is an MIT-trained software architect and a serial entrepreneur in his own right. Quinton has worked on various engagements to design software solutions for large enterprise clients as part of the big data team.


Prior to joining, Quinton was the founding CEO of Excelimmune, a biopharmaceutical company, where he oversaw the development of cutting-edge bioinformatics software tools. Prior to co-founding Excelimmune, Quinton served as the CTO of software startup Clickmarks, developing innovative web and mobile software applications. Quinton began his career as a software engineer at IBM where he co-invented the SyncML data synchronization standard. Quinton holds a master’s degree in electrical engineering and computer science from MIT and two bachelor’s degrees in the fields of mathematics and computer science from Eckerd College in St. Petersburg, Florida.

Mark MacDonald

SVP of Sales & Marketing

Mark has 20 years of experience managing successful teams and businesses.  Most recently, Mark found a passion for working with schools and driving student success as Founder & CEO of Hero K12.  


Hero K12 is an EdTech SaaS business helping schools across the U.S. build a more positive school culture through their Hero solution that tracked and analyzed student behavior.  Prior to Hero K12, he managed a variety of teams, divisions, and global businesses at Brady Corporation (NYSE: BRC).  Mark has a BS in Management from Shippensburg University.

Brittany Fahey

VP, Product and Operations

Brittany has extensive leadership experience in administrative and operational roles in multiple ambulatory settings in premier medical centers, including Boston Children’s Hospital and Beth Israel Deaconess Medical Center.


For eCare Vault, Brittany is leading the charge with a focus on Product and Operations, along with privacy regulations that are reflected in our state-of-the-art suite of cloud-based services. She is responsible for the on boarding and success of clients while keeping us optimally organized with overall operations. Brittany holds a Master of Business Administration from Suffolk University, and a Bachelor of Science in Entrepreneurship and Emerging Enterprises from Syracuse University.

Parag Shah

Chief Financial Officer

Parag has 20 years of experience as a successful venture capitalist, in both debt and equity financing, and in providing comprehensive capital structure solutions to companies in various stages of development, both private and public.


Parag has most recently been the senior managing director and group head of the Life Sciences Practice at Hercules Capital. Hercules went public on the Nasdaq and Parag and his team committed ~$2 billion in capital to over 100 companies in the life sciences industry. Parag is an investor in LearnLaunch, an education technology incubator in Boston, and an advisor to several edtech and biotech companies. Parag is also a charter member of TiE, one of the leading entrepreneurial organizations in the country. Parag is a graduate of MIT where he received an M.S. in Technology, Management and Policy and B.S. in Molecular Biology and continues to be involved with the Whitehead Institute at MIT as a member of the Board of Associates.

Ian Tripp

Director of Technology

Ian Tripp is a cloud-experienced software and systems engineer and administrator, as well as a full-stack developer. Through employment at WEX Inc., LabNetwork LLC, and Idexx, he managed and maintained an enterprise VMWare cluster along with many AWS cloud systems. He has developed both internal- and external-facing software, server to frontend, and designed and built a normalized AWS RedShift data warehouse with ETL solution.

Christopher Gusmán

Director of Community Solutions

Christopher Gusmán has over 20 years of experience in education. In addition to classroom teaching, his experience includes administration of regular, special, and alternative education. His undergraduate studies focused on education and mathematics. He received his Master’s Degree in the field of Educational Leadership and Policy Studies. 


As an educator, he served as a National Science Foundation Mentor Teacher, Massachusetts Teacher Association Board member, and he was part of the Equity Leadership Team through Harvard University’s RIDES Program.  His use of technology integration and communication, in and out of the classroom, provided students the ability to have equitable footing and an inclusive classroom where academic and social emotional learning occurred.

Erin Boyle

Account Executive

Erin has extensive experience with SaaS software, building client relations and helping them to find the best solution to fit their needs.  For the past 5 years, she has worked specifically with K-12 Special Education solutions, which has turned into her passion. Giving teachers and staff time back to focus on their students is her goal!


Prior to eCare Vault, Erin managed accounts for Frontline Education’s Special Education sector, as well as for eStar by ESPED.  She has also worked in the Transportation Industry and Higher Education, assisting clients with their software needs. Erin has a degree in Psychology from University of Massachusetts Dartmouth.

Allison Griffin

Account Executive

Allison is an experienced educator, professional developer, and sales professional focused on matching individuals, schools, and districts with the right tools and strategies to allow all students to grow, learn, and thrive. She draws on 12 years of experience in public education as a classroom teacher, reading specialist, and instructional coach in literacy. She holds bachelor’s and master’s degrees from Boston University.

Brittany Paladino


Brittany brings over 20 years of strategic sales experience to the discipline of content and social media strategy. This holistic approach to communication and awareness allows eCare Vault to evangelize their groundbreaking platform to the market in a way that builds credibility. Brittany has also been published in many publications over the years as a content author for both herself and her clients. She enjoys seeing the fruits of her efforts realized in company growth.


As a mother to a young child with extra needs, Brittany is passionate about other families realizing the value that eCare Vault offers to them in managing and excelling in care coordination for their families.

David Polcaro

Visual/UI Design, East Coast Catalyst

David is founding partner, creative director and UX expert at East Coast Catalyst. Before that, he was founding partner of Pixel Bridge, which was acquired in 2009, where he led UX, technical and creative teams. David and his team provide eCare Vault with UI/UX design on their web platform and mobile apps. In addition, David is founding partner and creative director of Boston TechJam and is also on the board of directors for the Fort Point Arts Community.

Deb Biggar

UX Research, Boston Human Factors

Deb Biggar is the author of The UX Playbook (available on Amazon). She holds a Master of Science in Human Factors from Bentley University and has 17 years experience in UX (User Experience). Her customers include Zipcar, iRobot, EnerNOC, Cambridge Systematics, Cengage/National Geographic Learning. Leader in all things UX, Deb focuses on strategies for creating simple, effective and useful user experiences. Deb is equally talented with both usability research practices and interaction design. An experienced UX consultant, Deb has been designing complex interfaces that make difficult concepts easier to understand since 2000.


Deb is the mother of three young children who are “extra-care-kids” and is personally excited to bring her professional and real-world experience to shape eCareVault. Deb was tired of having to cart around IEPs to doctors’ offices and to continually update all the professionals on her children’s teams with daily and weekly updates. eCareVault has made things easier for her so that she can now focus on the things she enjoys.

Nonie Sethi

InSITE Fellow, MIT Sloan School of Management

Nonie is a current MBA student at MIT’s Sloan School of Management. Prior to school, she worked as a Finance Manager within the Cloud and Enterprise Division at Microsoft. Her experience includes cross-P&L analytics for cloud products. Nonie holds undergraduate degrees in Finance and Computer Science from the Jerome Fisher – M&T Program at the University of Pennsylvania.

Lanny Lang

InSITE Fellow, Harvard Business School

Lanny Lang is currently an MBA student at Harvard Business School. Prior to HBS, she interned at Flare Capital, a healthtech VC fund, and spent 3 years with the Corporate Strategy at Humana. She graduated from the University of Chicago with a BA in Economics in 2013.

Board of Directors

Parag Shah

CFO, Chariman

Parag has 20 years of experience as a successful venture capitalist, in both debt and equity financing, and in providing comprehensive capital structure solutions to companies in various stages of development, both private and public.


Parag has most recently been the senior managing director and group head of the Life Sciences Practice at Hercules Capital. Hercules went public on the Nasdaq and Parag and his team committed ~$2 billion in capital to over 100 companies in the life sciences industry. Parag is an investor in LearnLaunch, an education technology incubator in Boston, and an advisor to several edtech and biotech companies. Parag is also a charter member of TiE, one of the leading entrepreneurial organizations in the country. Parag is a graduate of MIT where he received an M.S. in Technology, Management and Policy and B.S. in Molecular Biology and continues to be involved with the Whitehead Institute at MIT as a member of the Board of Associates.

Susan Antonio

Board Member

Susan is a hands-on senior executive, legal counsel and board member. She has over 30 years of corporate and securities law, venture capital, business development, and financial experience. Her diverse background enables her to provide effective legal counsel across a wide range of the business issues and company stages of development.


Susan used to serve as General Partner, Investment Committee Member, and Chief Legal Counsel of Saturn Partners, a Boston-based private equity firm.  Susan is also the founder of Impactive Strategic Investments LLC, a social venture-focused consulting firm that leverages her expertise in venture capital in the development and advancement of socially motivated for-profit and nonprofit organizations, particularly those utilizing education technology and advancing STEM initiatives. She is a board member of Teachers21 and served on the Family Council and Governing Board of the Eliot K-8 Innovation School in Boston for 5 years.

Yash Shah

Board Member

Yash is an entrepreneur, angel investor and business executive with over 25 years of IT & software industry experience. He is currently founder and CEO of Jeavio, a venture services firm focused on accelerating product development for early-stage technology companies. He is also on the board of TiE-Boston and advisory boards of several software startups around the world.


Prior to Jeavio, Yash sold his company, InteQ Corporation, to CA Technologies. Yash was SVP of Product Design and Management at CA Technologies. He received his Bachelor’s of Science degree in Mechanical Engineering from Clarkson University and is an active supporter of several social organizations around the Boston area.

Aparna Rao

Founder, CEO

Aparna is a Harvard-trained neuropsychologist and seasoned business woman. Her management experience includes her role as Vice President at Bank of America, and strategy management at Citibank and Boston Consulting Group.


Following her business career, she turned to her passion for children, working as a teacher at a school, pursuing courses in creative arts therapy and enrolling in a doctoral program in clinical psychology. She completed her postdoctoral training in pediatric neuropsychology at Harvard Medical School and went on to establish a successful private practice in pediatric neuropsychology. Her passion for working with children is matched only by her drive to find effective and efficient systemic solutions that provide coordinated care across the lifespan, so that each individual can realize his/her full potential.

Legal Counsel

Lisa Haines

General Counsel

Lisa has served as in-house counsel, as well as, outside general counsel to companies for over 17 years. She is the former general counsel of Charles River Ventures and former associate general counsel of Monster Worldwide, serving as the primary senior attorney of Prior to joining Monster Worldwide, Lisa was assistant general counsel at Interactive Data Corporation. Lisa started her legal career at Hale and Dorr, LLP (now WilmerHale) where she was a junior partner specializing in the representation of emerging venture-backed technology companies. Lisa brings to eCare Vault, her vast experience on a wide range of corporate matters, including software licensing and VC financings.

Marni Levitt

HIPAA/Healthcare Attorney

Marni's practice focuses on healthcare regulatory compliance, HIPAA and privacy-related matters, and general contracts review. Marni frequently provides regulatory and compliance guidance to clients in the healthcare space, including hospitals and companies developing mobile technology and software specifically targeted to the healthcare space. She is excited to work with eCare Vault with a mission close to her heart - unlocking each child’s true potential through care coordination.

Christine Zebrowski

Privacy Counsel

Christine advises U.S. companies on domestic and international data privacy law.   She develops online privacy policies and internal data protection policies, advises on privacy implications and obligations in commercial agreements, and assists clients in preparing for the implementation of the EU General Data Protection Regulation (GDPR).  She has earned CIPP/EU certification from the International Association of Privacy Professionals, which is widely recognized as a designation of expertise in EU data privacy.   In addition, Christine provides expert advice and counsel on employment-related legal issues, drafts employee handbooks and other policies and procedures, and negotiates employment agreements, severance agreements and non-competes.

Advisory Council

Meredith Bryan

Meredith brings great leadership and business development experience as part of the senior executive team at The Home for Little Wanderers. For eCare Vault, Meredith is advising on business development with respect to private and therapeutic schools and is eCare Vault’s Parent Advocate. As a woman of many talents and having successfully juggled several roles, including that of a mother, entrepreneur, and leadership roles in development and communications, Meredith “gets” eCare Vault’s value proposition for parents and the urgent need for secure care-coordination to unlock a child’s true potential. She has a Bachelors in Communications from the University of Rhode Island and a J.D. from The Northwestern School of Law of Lewis and Clark College.

Janice Bourque

Janice brings to eCare Vault invaluable insights and connections drawn from over 30 years of engaging with life sciences, healthcare and innovation community leaders. She leverages her deep experience and vision in creating long-term strategic alliances and forward-thinking initiatives. As a parent of an adult daughter with different abilities, Janice understands the challenges in efficiently connecting and leading an interdisciplinary team that evolves over time. Her passion to improve lives and open the doors to solutions led her to immediately understand and see the power of eCareVault. Janice will use her experience in building organizations, as well as, her financial expertise to help focus the organization as it evolves, raises capital, and creates relationships in the public and private sector.

Lynne Griffin

Lynne Griffin is a nationally recognized expert on child and adolescent development and family life. She is a registered nurse with advance degrees in education, leadership, and counseling. Lynne teaches family studies, early childhood education, and leadership at the graduate level at Wheelock College in Boston. She recently completed a second year stint as visiting scholar of education in Singapore. Lynne is the author of the parenting guides Negotiation Generation and Let’s Talk About It: Adolescent Mental Health. She is also the author of the acclaimed novels, Girl Sent Away, Sea Escape, and Life Without Summer. In addition, Lynne teaches writing at Grub Street Writers in Boston, and is a frequent radio and television guest expert on contemporary family issues.

Ann Helmus

NESCA Founder/Director Ann Helmus, Ph.D. is a licensed clinical neuropsychologist who has been practicing for 25 years. In 1996, she jointly founded the Children’s Evaluation Center (CEC) in Newton, Massachusetts, serving as co-director there for almost ten years. During that time, CEC emerged as a leading regional center for the diagnosis and remediation of both learning disabilities and Autism Spectrum Disorders. In September of 2007, Dr. Helmus established NESCA (Neuropsychology & Education Services for Children & Adolescents), a client and family-centered group of seasoned neuropsychologists and allied staff, many of whom she trained, striving to create and refine innovative clinical protocols and dedicated to setting new standards of care in the field. A clinician and speaker in demand internationally, Dr. Helmus frequently conducts evaluations abroad, particularly in areas where diagnostic and treatment services would otherwise be unavailable. Under her direction, NESCA has welcomed clients from more than 20 nations. She received her undergraduate degree in Neural Science from Brown University and earned her doctorate at Boston University School of Medicine. Her postdoctoral fellowship in pediatric neuropsychology was completed at Children’s Hospital in Boston, where she remained on staff for seven years. Concurrently, she served as neuropsychologist to the Pediatric Brain Tumor Clinic at Dana-Farber Cancer Institute in Boston. She is the mother of two young adults in college.

Colette Hendricks

Colette is Vice President of Clinical Operations at St. Jude Children’s Research Hospital. Previously, she held operational roles in both clinical and clinical research settings at Boston Children’s Hospital and Harvard Medical School. During her time at eCare Vault, Colette led the charge with a focus on the user experience and feedback, along with privacy regulations that are reflected in our state-of-the-art suite of cloud-based services. She was responsible for the agile roll-out, training and feedback of software deployment and overall operations of the company. Colette holds a Master of Social Work and a Master of Business Administration from Simmons, and a Bachelor of Science in Biology from the University of Michigan.

Umair Khan

Umair Khan is the founder and chairman of Folio3, a mobile software technology firm delivering Innovation as a Service (IaaS) to both large companies and entrepreneurs. He is also the founder of SecretBuilders, an education technology company that creates engaging and enriching apps for children. He serves as a Venture Partner at The Entrepreneur’s Fund, a successful venture firm. Previously, Umair co-founded Clickmarks, a mobile enterprise software company which he grew with $27 million in venture funding to profitability and eventual acquisition. Umair was also founder of Wordwalla Inc., the first Web-based application to allow multilingual e-mail and website creation in 65 languages. He has over 20 industry patents, including four from his work at Intel (where he started his career) and one for his graduate research at MIT. He has been profiled in USA Today, The New York Times, and The Entrepreneur and has spoken on entrepreneurship at various schools, including MIT, Berkeley, and Harvard.

Tej Maini, MD, FACS

Tej is a vascular surgeon and the founder and president of Maini Consulting Group, a global health care authority with proven strategic and operations expertise, and the former CEO and board member of Fallon Clinic and Dean of International Affairs at Tufts Medical School. He has led international expansion ventures, hospital start-ups and turnarounds in his role as the CEO of Sheikh Khalifa Medical City, a hospital in Abu Dhabi managed by Cleveland Clinic. His expertise spans the Middle East, Europe, the former Soviet bloc, Africa, India, East Asia and Australasia.

Leila Mankarious, MD

Currently a pediatric otolaryngologist at Massachusetts Eye and Ear Infirmary and Harvard Medical School where she works with children who have a variety of medical, educational and neurologic issues. She has over 25 years’ experience in these medical arenas and is actively doing research helping children with hearing loss, language delays and neuropsychological challenges.  She is also the Harvard-wide head of databases and registries for the Department of Otolaryngology.

Gijo Mathew

Gijo Mathew is Senior Vice President of Product Management and User Experience at and has more than 18 years of experience in delivering software based outcomes for customers. He is responsible for setting vision, communicating strategy, driving value creation, focusing on end-to-end experience, advising on go-to-market and sales techniques. Prior to this, Gijo was VP of Product Management at Nimsoft and, prior to that, Vice President of Product Innovation at Orchestria. He has also managed several product development, sales, marketing, services, and strategy teams at CA Technologies. Gijo holds a B.S. in Computer Science from Ithaca College and a M.S. in Management Information Systems from Boston University. As a father of a special needs child, Gijo truly understands the value that coordinated care brings to children.

Zenobia Moochhala

As Co-Founder of, Zenobia was part of the leadership team that built from vision to IPO – becoming the world’s largest online marketplace that matches families and caregivers. She was responsible for growing the Company’s global footprint, as well as the full scope of consumer marketing, customer engagement and product marketing across both the company’s consumer and B2B businesses. She also served as GM with P&L ownership for the International and Homepay businesses lines.  In the four years prior to co-founding, Zenobia worked as a Senior Product & Marketing Manager for Upromise, where she helped families prepare and save for college. From 1998-2001, she served as Senior Product Manager at financial software startup, WorldStreet.  Recognized as one of the “40 under 40” from Boston Business Journal, a “Pinnacle Award Emerging Executive” by The Greater Boston Chamber of Commerce, and recipient of the “Asper Alumni Entrepreneurship Award” from Brandeis University and “Business & Entrepreneurship Award” at the India New England Choice Award, Zenobia holds a M.A. from Brandeis University and a B.A. from St. Xavier’s College, Mumbai.  She is a mom of two, enabling her to fully appreciate the care challenges facing today’s families and caregivers.